Careers

Primary Function: We are seeking an Operations Coordinator to manage the day-today operations of the organization through critical administrative, communications, and strategic planning support.

Qualifications:
1. College degree, or equivalent working experience.
2. Knowledge of QuickBooks financial software a plus.
3. Knowledge of financial reporting a plus.
4. Must have expert knowledge of Microsoft Office, especially Excel spreadsheets.
5. Must work well in a team environment.
6. Excellent organizational, attention to detail, and communication skills.
7. Must be self-motivated and require little daily management direction.
8. Must have a flexible nature regarding working hours and working environment.
9. Demonstrated commitment to personal volunteerism and community involvement.
10. Grant writing, reporting, and maintenance experience.

Major Responsibilities:
1. Responsible for operational functions, to include:
a. Maintain and manage the financial database, using appropriate accounting procedures. Ensure financial database is consistently current and accurate at all times. Correspond with CPA as needed.
b. Receive accounts payable notices and disburse Dove House funds with appropriate approval, accurately charging to appropriate account.
c. Research and resolve billing issues, financial questions, or issues, etc. without direction.
d. Process accounts receivable, credit to appropriate account. Make bank deposits.
e. Prepare cash flow projections and budget drafts as requested, based on input from the Executive Director.
f. Work closely with Board Treasurer including providing data and support for financial reports distributed at Board meetings.
g. Maintain all financial files in an orderly manner.
h. Annually, prepare for and work with external Auditor, providing all records as needed for completion of our annual audit.
i. Create/build/maintain internal medical billing program.
j. Researches and identifies funding opportunities at local, state, and national level through philanthropic, corporate, and public entities.
k. Assists Executive Director with grant duties as directed.
l. Assists in planning and maintenance of Grant Calendar
2. Responsible for managing all administrative functions, to include:
a. Create and maintain wide variety of electronic files, especially Excel spreadsheets including formulas.
b. Attend Fundraising Committee meetings as requested to provide significant level of administrative support to Fundraising Chair/Committee members for major fundraisers. (Requires flexibility of working hours during fundraising events or planning meetings)
c. Assist Executive Director with grant administration tasks, including creating and maintaining effective follow-up system to ensure timely submission of grant reports.
d. Responsible for answering phones and taking / delivering messages
e. Primary receptionist for all non-client visits. Ensure minimal audible interruptions when clinical staff is working with clients or MDT.
f. Receive and appropriately act on incoming mail; prepare outgoing mail.
g. Run errands to include post office, purchasing office supplies, and bank deposits.
h. Always ensure fiscal responsibility when making purchasing decisions. Obtain Executive Director’s approval for purchase of items outside standard administrative supplies.
i. Maintain all administrative files in an orderly manner. Ensure Executive Director (ED) fully understands filing system so that information can be independently located in your office.
j. Be proactive in providing administrative support to clinical staff, and/or as requested, i.e., copying, managing office supplies, etc.
k. Proactively assist with ensuring a high level of orderliness of facility. Be primary staff liaison to Facilities Committee members regarding facility issues.
l. Develop a strong technical knowledge of common office equipment (computers, printers, fax machines, etc.; gain skills (through experience) that will assist staff with technical questions / issues.
m. Assume personal ownership in the success of Dove House. Carry out other responsibilities as independently identified or as assigned by the Executive Director.
n. Notary Certification

Primary Function: Coordinate the recruitment, training, supervision, scheduling, and retention of all volunteers and interns. Represent the agency in the community and serve as a contact for community members and service providers who request information and training about CrossRoads, child maltreatment, human trafficking, and/or sexual violence. Major Responsibilities:

• Schedule crisis line staff to ensure seamless 24-hour trauma-informed service provision; provide back-up coverage for crisis line during on-call rotation

• Recruit, train, and implement appreciation activities/programs for all crisis intervention/prevention and community education volunteers for coverage area

• Develop volunteer base through building community awareness and actively recruiting volunteers; maintain volunteer information in organization database

• Provide on-going volunteer orientations

• Facilitate monthly crisis intervention volunteer case sharing meetings

• Participate in on-call rotation, to include nights, weekends, and holidays

• Represent CrossRoads at networking and community events, meetings, and outreach events as assigned

• Responsible for community outreach, including providing prevention education and fund development presentations to diverse populations, including schools, community and civic groups, and local corporations

• Participate in the planning and implementation of awareness events to include, but not limited to human trafficking awareness, child abuse prevention, sexual assault awareness activities, and agency events

• Work with the Director of Data, Engagement, & Planning to develop an effective plan for social media outlets and implement plan as directed

• Enter and manage statistical data for outreach and education activities

• Other duties as assigned by the Director of Data, Engagement, & Planning or the Executive Director

Qualification and Education Requirements:

• College degree in social sciences, human services, or equivalent training and work experience.

• Experience in area of sexual violence, human trafficking, and/or child maltreatment.

• Experience providing support/advocacy services preferred.

• Experience working with diverse populations.

• Ability to work well independently as well as in a team.

• Excellent organizational and communication skills.

• Strong computer skills.

• Self-starter who works efficiently in a fast-paced environment.

• Capacity to understand and maintain confidentiality.

• Ability to handle confidential client crisis calls and emergency situations.

• Ability to maintain positive working relationships with staff members and outside partners.

Additional Notes: Applicants must possess a valid driver’s license and have access to reliable transportation. Any offer of hiring will be contingent upon a satisfactory background check. Applications will be accepted until position is filled.

Primary Function: Provide survivors of child maltreatment with advocacy services necessary to promote hope and healing for the client. Work with community partners to ensure survivors are provided with the most appropriate services available.
Major Responsibilities:
• Provide crisis intervention, support, education, court preparation, and advocacy to primary and secondary survivors of child maltreatment (to include some evenings, weekends, and holidays).
• Maintain monthly contact, at a minimum, with all clients.
• Provide any necessary referrals and arrange linkage to these services.
• Maintain case files for each client and update them promptly in the client database.
• Responsible for providing support to non-offending family/friends during the forensic interview.
• Responsible for intake process to include, but not limited to: explaining services, answering questions, completing appropriate contact and informational forms, release of information forms.
• Responsible for scheduling an initial appointment to complete screenings and make appropriate referrals for treatment and other community support services as deemed appropriate.
• Attend and be prepared to present case information to the multi-disciplinary teams.
• Attend community meetings and coordinate outreach activities with community partners.
• Complete statistical and programmatic reports.
• Any other responsibilities as assigned by Director of Victim Services and/or Executive Director.

Qualification and Education Requirements:
• College degree in social sciences, human services, or equivalent training and work experience
• Experience in area of sexual violence, commercial sexual exploitation of a child and/or child maltreatment.
• Experience providing support/advocacy services preferred
• Experience working with diverse populations
• Ability to work well independently as well as in a team
• Excellent organizational and communication skills
• Strong computer skills
• Capacity to understand and maintain confidentiality
• Ability to handle confidential client crisis calls and emergency situations
• Ability to maintain positive working relationships with staff members and outside partners.
• Bilingual (English/Spanish) preferred.
Additional Notes:
Applicants must possess a valid driver’s license and have access to reliable transportation. Any offer of hiring will be contingent upon a satisfactory background check. Applications will be accepted until position is filled.

CACs accept volunteers on an as needed basis. If you would like to request volunteer placement please submit an email detailing your request, with contact information, to info@cacnc.org.

The Dragonfly House Children’s Advocacy Center is hiring a full-time Forensic Interview Specialist. The Forensic Interview Specialist shall conduct forensic interviews of children who have experienced all forms of abuse; participate in the multidisciplinary team and monthly case review sessions; maintain standards of the Forensic Interview program and title by NCA standards; oversee any back-up forensic interviewers; be cross trained in victim advocacy; assist with community outreach and fundraising efforts; and other duties as assigned by the Executive Director. The full job description is attached. Salary is dependent on education, training, and experience. Resumes with a Cover Letter can be sent to The Dragonfly House, Attn: Brandi Reagan, 387 Valley Road, Mocksville, NC 27028 or email to brandi@thedragonflyhouse.com. Interested applicants who have questions about the position can call 336-753-6155.